Cookie Policy
Understanding Cookies and Their Purpose
Cookies are small text files stored on your device when you visit our website. GearRelay Japan uses cookies to enhance your browsing experience, remember your preferences, and provide personalized services. This policy explains how we use cookies and how you can manage them.
Essential Cookies for Core Functionality
Essential cookies are necessary for our website to function properly. They enable basic features like page navigation, access to secure areas, and shopping cart functionality. These cookies don't collect personal information and cannot be disabled without affecting site functionality.
Performance and Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. These cookies collect anonymous information about page views, user journeys, and site performance. This data helps us improve our platform and optimize the user experience.
Functional Cookies for Personalization
Functional cookies remember your preferences and settings to provide a personalized experience. They store information like your preferred language, location settings, and equipment preferences to customize content and improve service delivery.
Marketing and Advertising Cookies
Marketing cookies track your browsing behavior to deliver relevant advertisements and promotional content. They help us understand your interests and show you equipment and offers that match your preferences. You can opt out of marketing cookies through your browser settings.
Third-Party Cookies and Services
Our website may include third-party services like payment processors, mapping services, and analytics providers that set their own cookies. These third parties have their own cookie policies, and we recommend reviewing them to understand their data practices.
Session vs Persistent Cookies
Session cookies are temporary and deleted when you close your browser. Persistent cookies remain on your device for a specified period or until manually deleted. We use both types to provide optimal functionality and remember your preferences across visits.
Cookie Consent and Management
When you first visit our site, you'll see a cookie banner asking for your consent. You can accept all cookies, decline non-essential ones, or customize your preferences. Your choices are saved and can be updated at any time through our cookie preference center.
Browser Cookie Controls
Most browsers allow you to control cookies through their settings. You can block all cookies, accept only first-party cookies, or delete existing cookies. However, disabling cookies may affect website functionality and your user experience.
Mobile App Data Collection
Our mobile applications may use similar technologies to cookies, including device identifiers and local storage. These technologies serve similar purposes to web cookies and are governed by this policy and our mobile app privacy settings.
Cookie Retention Periods
Different cookies have different retention periods. Session cookies expire when you close your browser, while persistent cookies may last from days to years depending on their purpose. We regularly review and update cookie retention periods to minimize data collection.
International Cookie Regulations
We comply with international cookie regulations including GDPR, CCPA, and Japanese privacy laws. We obtain appropriate consent before setting non-essential cookies and provide clear information about our cookie practices.
Updates to Cookie Policy
We may update this cookie policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes through our website or email. Continued use of our services after updates constitutes acceptance of the revised policy.
Cookie-Related Inquiries and Support
For questions about our cookie practices or to request assistance with cookie settings, contact our support team at cookies@lightcozyroom.com or call +81 3-3313-7711. We're here to help you understand and manage your cookie preferences.